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FAQ

What is Engagement+?

Engagement+ is a private analytics companion for creators, brands, and agencies who want real insight—not vanity metrics. It turns your Instagram exports into beautiful, data-rich dashboards that actually explain what’s working, what’s fake, and what’s next.

What types of services do you sell?

We offer three tiers: (1) Self-Managed Analytics — you upload data and run reports yourself ($50/mo per account); (2) Managed Engagement — we handle daily engagement for you while you review analytics (from $1,500/mo per account); (3) Managed Engagement + Posting — we handle engagement and content posting with reporting (from $5,000+/mo per account).

How is Engagement+ better than other analytics tools?

Most tools just repackage Instagram’s data. Engagement+ goes deeper. We compare historical exports, detect fake growth, timestamp every change, and surface patterns the native tools can’t see—like who unfollowed, what posts caused real momentum, and when algorithm bursts happen.

Why should I pay when Instagram already gives insights?

Many of Instagram’s insights vanish over time, and they never show you long-term patterns or followers lost. Engagement+ keeps your history forever, compares performance across campaigns, and gives context that turns social stats into a clear growth strategy.

Do you support multiple accounts?

Yes. You can add unlimited accounts—brand pages, creators, clients—and even delegate access to teammates. It’s perfect for agencies managing multiple profiles.

Will this work for creator or personal accounts?

Yes. As long as Instagram lets you export your data, we can analyze it. We support both personal creators and full business accounts.

Can you really show who unfollowed me?

Yes. Engagement+ compares your follower exports over time and timestamps every loss or gain. You can finally see who left, when, and why—backed by real data, not speculation.

What’s "Bot/Burst" detection?

Our system automatically flags suspicious spikes in follower growth or engagement that deviate from your normal trend. It’s a built-in authenticity check that keeps your metrics honest.

How often should I upload my data?

Automated: If you connect Google via our API, we can fetch and upload fresh exports for you daily—no manual work. Manual: follower/following diffs (who followed/unfollowed) should be uploaded by you on a weekly cadence for best fidelity. During campaigns, consider mid-week top-ups.

What kind of insights can I expect?

You’ll see follower retention trends, post performance by type, engagement velocity, audience loyalty, and even which content drives unfollows. Every chart is timestamped, filterable, and built for clarity.

Is my data private?

Completely. Your exports stay encrypted and never leave your secure dashboard. We never share or sell your analytics—your data belongs to you, always.

Can I cancel anytime?

Absolutely. There’s no contract or lock-in. You can export your full dataset and delete your account at any time.

Who uses Engagement+?

Artists, publicists, small agencies, and creators who care about authentic growth. It’s trusted by professionals who need to explain performance clearly—to clients, to partners, or just to themselves.

How does this actually help me grow?

By showing you *why* your metrics change, not just *that* they change. Engagement+ helps you identify which posts and moments drive real connection, so you can double down on what’s actually working.

What if I’m not a data person?

You don’t have to be. Everything is visual, clean, and simple. No spreadsheets, no code—just charts and insights that make sense instantly.

How do I get started?

Sign in, connect your Instagram, upload your first export (or enable Google auto-uploads), and you’ll see your insights come alive in seconds. Most users say it’s the first time they actually understood their audience.